Welcome to Elegantpark.com Knowledge base!
We have developed this help page to assist you with standard information you may need, which also includes all the frequently asked questions from our customers.You can browse by categories you are interested in or you can search some information you want to know at knowledgebase by entering keywords in the search bar. If you can not get a satisfied answer here, Our customer service representative will help you figure it out.
Shipping & Delivery
- New User-Guide
- Custom-Made Service
- Product Help
- How To Pay
- Shipping & Delivery
- Policies & Terms
- Dropship Guide
- Wholesaler Guide
- I Can't Log in?
- Can I Trust Elegantpark?
- Can I Visit Elegantpark in Person?
- Does Elegantpark Have Representatives in My Country?
- Is There a Catalogue / Pricelist Available?
- Can I make An Order Without Using The Website?
- How Do I Save on Shipping?
- Is Shipping Included in The Prices?
- Why Can't I Choose My Desired Courier?
- Why I Was Asked for "CPF" Number? (Brazil Customers)
- How Can I Add An Comment To My Order?
- Why Was My Order Cancelled?
- How Can I Return a Faulty Item?
- Do You Have a Guarantee or Warranty?
- Does Elegantpark Have MOQ?
- Can I get an Extra / Special Discount for a Large Quantity of Items?
- Contact us